Answers to your most common questions.

Dr. Paws combines high-quality ingredients with science-backed formulations to support your pet's everyday health. Our supplements are easy to give, made with premium ingredients, and designed to fit seamlessly into your pet's daily routine.

Yes. Our supplements are formulated for daily use when fed according to the recommended dosage. Consistent daily use provides the best results for ongoing health support.

Every pet is different, but many owners notice improvements within 2–6 weeks of consistent daily use. Some pets may experience benefits sooner depending on their individual needs.

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Subscribe to have your pet's favourite products delivered automatically at your chosen interval. You'll also enjoy exclusive savings and never have to worry about running out.

You can cancel your subscription anytime through your customer account before your next billing date. No cancellation fees apply.

Yes! You can pause, skip, change the delivery schedule, update products, or edit your payment details anytime through your customer portal.

You'll be charged automatically on your scheduled renewal date before your next order is processed.

Orders are typically processed within 1–2 business days. Delivery times vary depending on your location and will be shown at checkout.

We offer free shipping on eligible orders above the minimum spend. Shipping costs for other orders are calculated at checkout.

If you're not completely satisfied with your purchase, contact our customer support team within 60 days of receiving your order. We'll guide you through the refund process according to our Money-Back Guarantee policy.

Our support team will review each request individually and advise if a return is required. Please contact us before sending any products back.