Privacy Policy

DATA PROTECTION NOTICE FOR CUSTOMERS

This Data Protection Notice (“Notice”) outlines how Invicta Artemis PTE Ltd. (“we,” “us,” or “our”) may collect, use, disclose, or process personal data of our customers in compliance with the Personal Data Protection Act (“PDPA”). This Notice is applicable to personal data under our control, including personal data held by organizations engaged by us for data collection, usage, disclosure, or processing for our purposes.

PERSONAL DATA

In this Notice:

  • "Customer" refers to an individual who (a) has contacted us to inquire about our goods or services, or (b) has entered into a contract with us for the supply of goods or services; and

  • "Personal Data" denotes data, whether accurate or not, about a Customer who can be identified: (a) directly from that data, or (b) from that data and other information to which we have or are likely to have access.

Depending on your interaction with us, examples of Personal Data we may collect include identification numbers (such as NRIC, FIN), residential address, email address, telephone number, nationality, gender, date of birth, marital status, employment details, financial information, health/wellness information, and order information. Other terms used in this Notice have the meanings provided by the PDPA.

COLLECTION, USE, AND DISCLOSURE OF PERSONAL DATA

We typically do not collect your Personal Data unless:

(a) it is provided voluntarily by you directly or by an authorized third party after notifying you of the data collection purposes and receiving your written consent, or

(b) collection and use of Personal Data without consent is permitted or required by the PDPA or other laws. We will seek your consent before collecting additional Personal Data or using it for an undisclosed purpose (except when permitted by law).

We may collect and use your Personal Data for the following purposes:

  • Fulfilling obligations related to the requested goods and/or services.
  • Identity verification.
  • Responding to queries, requests, complaints, and feedback.
  • Managing your relationship with us.
  • Processing payment or credit transactions.
  • Complying with applicable laws, regulations, codes of practice, and assisting in law enforcement.
  • Other purposes for which you provided the information.
  • Transmitting to unaffiliated third parties, including our service providers and governmental/regulatory authorities, for the mentioned purposes.
  • Incidental business purposes related to the above.
  • Engaging other companies and individuals for specific functions on our behalf.
  • Providing you with information/updates on our products, services, promotions, and events.
  • Audit, risk management, and security purposes.

We may use Cookies in connection with your use of our Websites and Apps. Please note that third parties may also use Cookies on our Websites and Apps. You can manage your Cookie preferences in your internet browser settings.

We may disclose your Personal Data:

  • When required to fulfill obligations related to goods and services.
  • To third-party service providers, agents, and organizations engaged for the mentioned purposes.

These purposes may continue to apply even after your relationship with us has been altered or terminated for a reasonable period.

WITHDRAWING YOUR CONSENT

You can withdraw your consent for the collection, use, and disclosure of your Personal Data in writing. We will process your request and inform you of its impact on our relationship with you, including any legal consequences.

Note that withdrawing consent does not affect our right to collect, use, and disclose Personal Data as permitted by applicable laws.

ACCESS TO AND CORRECTION OF PERSONAL DATA

You can request access to your Personal Data or correction of it in writing. A reasonable fee may apply for access requests. We will respond within a reasonable timeframe and inform you of any reasons for non-compliance.

PROTECTION OF PERSONAL DATA

We implement administrative, physical, and technical measures to protect your Personal Data from unauthorized access, collection, use, disclosure, modification, or disposal. While we strive to secure your information, no method of transmission or storage is entirely secure.

ACCURACY OF PERSONAL DATA

Please keep your Personal Data up-to-date by notifying our Data Protection Officer of any changes in writing or via email.

RETENTION OF PERSONAL DATA

We retain your Personal Data as long as necessary for the purposes for which it was collected or as required by applicable laws.

DATA PROTECTION OFFICER

For inquiries or feedback regarding Personal Data protection policies, procedures, or requests, contact our Data Protection Officer:

EFFECT OF NOTICE AND CHANGES TO NOTICE

This Notice applies with other relevant notices, contractual clauses, and consent clauses regarding the collection, use, and disclosure of Personal Data by us. We may update this Notice without prior notice, so please check the last updated date. Your continued use of our services signifies acceptance of any changes.

Effective Date: October 15, 2023